Informativa sui rimborsi

Last Updated: August 26, 2026

30-Day Return Window

You may return items within 30 calendar days from the delivery date.

Conditions for Return

Items must be:

Unused, with no wear or damage

In original packaging with all tags and accessories

Accompanied by a valid proof of purchase (order confirmation or receipt)

We reserve the right to refuse returns that do not meet these conditions.

How to Start a Return

Email us at info@sharoliving.com with:

Order number and purchase date

Proof of purchase (screenshot or PDF)

Clear photos of the product

Reason for return

We will reply with return instructions within 1–2 business days.

Return Shipping Cost

You are responsible for return shipping unless the return is due to a defect, shipping damage, or our error (we will reimburse reasonable costs). We recommend using a trackable shipping method; untracked returns cannot be confirmed.

Refund Timeline

Processing: 1–3 business days after we receive and inspect the return.

Bank posting: 6–10 additional business days (depends on your bank/issuer).

Total estimated: 7–13 business days from return receipt to refund arrival.

You will receive an email confirmation when we process the refund; we may also contact you by phone.

Exchanges

Not offered – please return for a refund and place a new order separately.

Non-Returnable Items

Custom-made or bespoke furniture (specific size, finish, or configuration)

Personalized or engraved products (monograms, names, custom text)

Items marked “Final Sale” or “Non-Returnable” on the product page

Check product pages carefully; exclusions are clearly noted at checkout.